Terms and Conditions

Booking Health Check-Up Packages:

At Azowell Labs, we offer the convenience of booking health check-up packages online through our website www.azowelllabs.com. To avail of this facility, customers simply need to register on our website.

General Terms:

• Health packages booked online are non-transferable, and the individual named on the package is entitled to all services mentioned.
• Customers must present the invoice or a copy of the invoice received by email at the time of sample collection.
• A 12-hour fasting period is mandatory for all health packages.

Online Payment Methods:

Card Payments:

Payments made using Visa or Mastercard are processed securely through our online payment gateway. The transaction is authorized by the respective bank, ensuring the safety of your information. Azowell Labs does not access or store any credit card details.

Internet Banking:

• Payments can also be made via internet banking through supported banks.
• Amounts will be automatically debited from your bank account, ensuring a safe and secure transaction process.
• Please note that transactions may take 1-3 days to update in our records.

Confirmation:

No action can be taken on the website until you receive confirmation of your transaction. If you do not receive a confirmation email within the specified time frame, please check your spam/junk folder and contact our customer care if necessary.

Terms of Use:

By accessing and using our services, you agree to abide by the Terms and Conditions outlined on our website. All materials on the website are protected by copyright and trademark law.

Modifications to Terms:

Azowell Labs reserves the right to revise or edit its terms of use or terms and conditions without prior notice. Customers are bound by the current version of the Terms and Conditions displayed on the website.

Refund and Cancellation Policy:

• Cancellations are acceptable if made within 72 hours of booking, with a 5% cancellation charge applicable.
• Refunds will be issued to the original payment method and may take up to 10 working days, subject to a 5% payment gateway charge.
• For any further inquiries or assistance, please contact us at info@azowelllabs.com.

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This policy outlines the procedures for booking health check-up packages, making payments online, and the terms and conditions associated with cancellations and refunds at Azowell Labs.